Talking to a person

Updated 16 October 2026 · Bayo Fesobi

Pick the door

• Chat, signed in, when a payment is invisible or a row in the offers will not tick.
• [email protected] when you are sending papers or you want a thread you can reread.
• [email protected] when the question is about a partner link or this website. A missing payment does not belong there.

The four lines that make a useful note

Which inbox the profile uses, what hour the payment or the round happened, which rail you chose, and what you thought would appear. A full card number and a password stay off the message. An ID photo goes on only after the desk has asked for that photo.

What they will and will not change

They can park rounds on a title that is still in the lobby, paste a code, say why a cashout is held, and set a ceiling on payments if you name the figure. They will not lift a ceiling you have just cut, and they will not coach you to skip a break. The tools themselves are described on responsible gambling.

Shorter answers that are not about a live case sit on the FAQ.